Tiktok Hair Stylist Vs Robin "Karen" Fight At Hair Salon (Original Full Video)

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Original TikTok: simplyinsaneee

Original Instagram: sharon.simplyinsane

Story by DailyDot:

A Los Angeles hairstylist is getting a lot of support after security footage showed how shereally dealt with a client who disrespected her assistant.

Sharon Spellman was doing a simple root touch-up job on a longtime client, Robin, when she mentioned that her new assistant would be finishing it up. 

Despite this being a common practice in hair salons, Robin took issue with the turn of events, expressing as much in a very disrespectful manner.

“She basically told me, ‘Sit your ass down, you’re going to do my hair when I tell you to do it,’” Spellman said in an Instagram Live after the video went viral.

The video itself shows Spellman going out of her way to reassure Robin that her assistant is highly trained and will do a great job helping out.

“It’s me, I would never do anything to make you uncomfortable,” the stylist says, keeping a playful tone in an attempt to diffuse the situation.

Robin, however, threatens to leave halfway through the session, which Spellman doesn’t take lightly.

“You have half your color on, and you’re going to talk to me like that?” she asks. “Robin!”

As Robin becomes increasingly agitated, Spellman again asks her not to speak so disrespectfully, at which point Robin makes a blatantly threatening move toward her, as if she’s going to hit her over the disagreement.

“Robin, get the f*ck out,” Spellman says, immediately ushering her client out of the chair.

Robin, bewildered at the idea that her actions have consequences, makes a few attempts to apologize so as to get Spellman to finish up her hair after all. But this stylist wasn’t interested in Robin’s disrespect toward her assistant and was clearly done trying to reason with her after a threat of physical violence.

http://www.instagram.com/p/CGK9P8NjIk8...

After the video went viral, Spellman went on Instagram Live to clarify that she had had issues with Robin treating people in her salon disrespectfully in the past.

“She has been my client for like a year and a half, two years now. And she was the client in the salon, prior to me working at the salon, that was getting passed around because nobody could handle her energies,” she said. “She would sometimes kind of be out of line towards other people in the salon, and I would look at her, and I would be like, ‘Robin, that’s not very nice. We can’t talk to people that way.’”

But Spellman said that with her assistant, Alex, she felt that Robin’s disrespect crossed the line into racism.

“She judged her from the jump,” she said, recalling other times Robin seemed to be making disrespectful comments about minorities, specifically Mexican people.

Spellman, in part, captioned the video on Instagram, “ROBIN IS THE NEW KAREN Y’ALL.”

Spellman’s handling of the situation was largely commended by folks online, who couldn’t believe Robin had the audacity to speak to these women in such a manner, especially while expecting to be served.

“I do not condone racism, violence, or disrespect!!!!” Spellman wrote alongside the video. “I understand people are going through their own hardships but, WE ALL ARE! That is not an excuse to treat others poorly!!!”

Robin has reportedly been banned from the salon since the incident.

She'S gon na do exactly like. I did robin you need to be more trusting. No, but it's me i would never do anything to make you uncomfortable well, you're supposed to do. What'S your customer, oh no! I'M on this room, i'm the boss here robin i'm not paying about her nope, but i pay her. So she does what i say and you want to leave all right. Well, if you don't get my hair you'll have your color on! You want to talk to me like that yeah robin sure, roman she's, my assistant she's, got her hair. How much you can't talk to people like that and think that people are just gon na like do whatever you say, honestly robin. If you don't want to hear me out and like get to the resolution of this, you can leave without your color on. Are you gon na [, __ ] hit me robin, get the [ __ ] out? Oh, my god, and do not cause a scene in my business. You just almost went to hit me and you know what it's on camera love it you did it oh get out. Okay, let me get this one. Thank you robin that was [. __ ] disgusting. You made me waste products. Oh my gosh, look. How you just spoke to me and like i just saw that i'm just happy. I apologize i'm having a we're gon na have to reschedule i'm sorry, but you should think about that before you are disrespectful. That was like wild robin i've. Never had that. Okay, no robin, let's just deal with this later like. I just need you to go like that, like. I can't even believe that, like i really took care of you when no one in the other slum wanted to do your hair, i wanted to do your hair and we created a bond and you just want to stop this out. You'Re still going to wash it roman, you can't disrespect people and expect people to do services. For you. This is a service. It'S not like the bank. You know what i mean like. I understand your situation with the bank, but you can't come in here in my business and make people have a lot of pressure from my daughter. You know what i have a lot of questions all right. Let'S just end this here, robin honestly, i appreciate you like i'm wasting so much product and like i don't want you to waste your time, but that was a lot like i'm gon na need you to go.

TheMidasCurse: "ew robin that was fucking disgusting" lmaoo such a mood

Scott Mescudi: Jokes aside she defended her employee with a lot of class and calm.

jnr8: The hairdresser is a class act. She even closed the door when the client started embarrassing herself so that they would not bother other hairdressers while they're taking care of their clients. She's a good human and I love her.

Nate: I feel so bad and embarrassed for her assistant that she had to witness all that. But I’m glad the owner stuck up for her.

Heather Reifel: No amount of stress would make me act like that. She drew back to hit you. I would be hard pressed to ever do her hair again.

Wickid One: "Robiiiin" she don't even sound mad, just sooo disappointed in Robin.

Samantha Skelly: Shailene Woodley should play her in the movie

Julia: “that was like wild robin” lmaooo

Jose Gonzalez: Am sorry but Robin brought this on herself. Kudos to the hairstylist for standing up her ground.

Canda Moon: The stylist handled it perfectly. I loved it how she kept her composure. It's good to respect and keep your boundaries.

Antonio Trexler: I’m thanking Trixie Mattel for showing me this video.

michellemajako: Sad thing is that nurses and other medical staff put up with actual assault and patients don’t get kicked out. I’m glad other female dominated professions are standing up for themselves

Eri Lopez: She apologizes after she is informed that a camera is on and recorded the whole thing. Lol

Fourth Avenue: I AM LITERALLY MESMERIZED BY THIS HAIR STYLIST LADY SHE IS VERY CHARISMATIC I KNOW THIS IS OFF TOPIC I BELIEVE SHE IS A VERY CAPABLE LEADER

Egg: Man I really, really feel bad for the trainee in the back just having to sit through all that. I'm glad the stylist lady defended her. I can just feel the discomfort and shock from here.

Just Cade: "Ew Robin, that was fucking disgusting, you just made me waste product!"

melanie vaz: I love when shailene woodley defends her business. 11/10.

Melissa Thomas: As a hairstylist, I've had a couple of clients that I had to "let go". They were disrespectful of me and my business. They would make appointments and either not show up or come late and expect me to push back all my appointments after them. Finally had enough and called them after their last appointments and explained I wouldn't be taking care of them any longer, to go somewhere else. They got pretty upset but it happened to them a lot. Don't let people disrespect you, life is too short.

KSal: She has that "about to cry at any moment" old lady voice lol

martyfriedman666: "noone in the other salon wanted to do your hair but i wanted to do your hair" red flag lol

James K.: Kudos to the stylist, no one should ever let customers talk to or treat them like that! The customer is NOT always right!

sandythedoc: Oh my god. She attempted to hit you and then tried to blame it on being stressed and insisted you immediately accept her weak apology. This lady needs therapy. One thing tho- I may be wrong but I'm not sure it's legal to put this online along with her full name

Khaos and Light Liberation: Wow. She almost hit her. And yet she’s the one concerned about how it’s affecting her hair and how she’s so stressed??! Yeah ok Robin. Sure. The owner and assistant handled it so incredibly well. Props to them. I’d love to give them my business sometime!

Melanie Hehl: Let’s take a moment and applaud both the calmness of Sharon and Alex. Don’t take shit from anyone and still be a lady. And Alex is stunning!

dayzeofclarity: Hat's off to that Salon owner, she dealt with that situation perfectly

chaotic bastard: the fact that the hairstylist had to talk to the robin lady like a little kid even after the hairstylist told her to get out really does highlight how immature some people really are. my hairstylist acts just like the hairstylist in this video and she’s super nice. i wouldn’t even think about being disrespectful to her. sounds like robin needed a reality check, and she got it.

Leilah Parks: That was a lot, Robin. Shame on her for behaving that way. She's lucky she didn't knock her the eff out when she threatened her with her fist. Good for this salon owner. Super glad it was on camera.

Chad Debuff: Thank you Trixie for bringing this back into my life.

Jay In: SOMEBODY COUNT HOW MANY TIME THE OWNER SAYS “ROBIN”

Ana Cooks a Meal: I love how she says “ROBIN??!”

Patrick And Kenna Fenwick: Good for you for keeping your temper in check and staying respectful no matter how nasty she got. You have her EVERY opportunity to stop being horrid right up until she wound up. “I’m having a lot of stress”. No excuse.

Mushroom latte: The person that starts to get physical is always in the wrong. It’s one thing to be talking disrespectful but when a person scares the other person with anything physical (about to hit or actually hits) it’s wrong. Do not threat anybody physically. Not ok. :(

𝒲𝓎𝓃𝓃𝓈𝒹𝒶𝓎𝒜𝓇𝓇𝒾𝑒𝓉𝓉𝓎: the stylist made so many jokes as a chance for robin to brush it off and shut up but she was just so determined to be racist

Chely M.: Can’t say enough about this hairdresser, she handled this so well.

Mehrdad yektaparast: Every time I watch out the more I notice how professional The hair stylist was. Great way to protect herself and her assistant.

woke af: Kudos to the hairstylist for defending her employee. Places like Walmart, Harbor freight and etc wouldn't do this for their employees and wonder why they can't find people to work for them

Linda G: Props on the owner! She handled the situation the best at possible. She was polite but firm and was able to deescalate

BlueberryMagick: To me this is good advertising. This is the kind of stuff that makes me think “wow where do they work?? I wanna get my hair done by them”

zenithian 15: It's entertaining to watch (and luckily it was caught on film), but much less fun to deal with in person. That could've been a full-blown physical assault. Working in retail, I've witnessed firsthand the kinds of bullshit these adult-babies we call "customers" (or, in the case of a salon, "clients") put employees through every day. And no, the "I'm stressed" excuse does not make you harassing or assaulting anyone ok.

Aaren Marchi: Just gonna comment separate instead of just responding: You know the salon owner elaborated on this, right? What we know from the salon owner that wasn't in this clip: Robins been her client for about a year and a half or so, Robin was told when she made the appointment that the assistant would be doing her hair (without having seen the assistant), Robin was a customer of someone else and they had to change who was doing her hair and this current salon owner took her on (having taken her on as a client when styling at someone else's salon, prior to having her own business), prior to this incident Robin verbally said "Will she be staying" about the assistant when she first saw her when she entered the business. Oh and the business has 24/7 surveillance (so it was security footage). She owns the business.

Tara Rice: I am so proud of this hair stylist, I hope she makes a million dollars and never has to deal with this kind of attitude again.

onetime359: Honestly that business owner handled it almost perfectly. Well done young lady.

Leo Bewley: My mom has been doing hair for decades and you would DIE at some of the things people try to pull. It’s insane

Adree Lemus: This was the most beautifully and classy way of "we have the right to refuse service". Especially after she tried to get physical after the rude remarks didn't work for her. Omg. Beautifully executed ❤

Emily G: What I find funny is the AUDACITY lol it’s a classic “don’t bite the hand that feeds you”. If Robin can’t find anyone else to do her hair then why is she the one acting all entitled. And if Robin doesn’t like “hand that feeds her” she can go somewhere else. Sharon was right to kick her out. She even tolerated it longer and gave her more chances than I would have. That takes patience. She is a good boss for sticking up for her employees

Victoria Bannister: I know the exact kinda old lady she is. The kind that get soooo affronted when things don't go their way. Guarantee you too, she hit her kids that way to make them comply, and she hits her grandkids that way. Probably can't believe someone younger than her thinks she has the right to deny her or tell her what to do. Then she goes home, gets on the phone with her church friends and cries big ol' fat tears about how poorly everyone treats her and how hard her life is. Pulling out all the 'little old granny' mannerisms to make people feel bad for her, when this is how she really is in private. I hope she enjoys her half done dye job.

The Jester: This salon girl is class. She came off as so chill in a tress situation and defended her employees. Respect a+

Mickey D: Total respect for the stylist. She handled that with class, dignity, and much more respect than I would have. I would have dragged Robin out the door. She is absolute trash. No respect. I would ban her for life. Go somewhere else. I feel sorry for the assistant having to go through that, but it looks like she has a great boss! Best of luck to both of them, Robin can just piss off.

RedHexxmaster: I need "That was a lot, Robin..." on a shirt!

Bailey Lawrence: the amount that she uses her name ALONE is hilarious

MushroomLover: This is the best hairdresser ever she stood up for her assistant and I love her!

Hannah: I love her. I need to be more like her & not just accept what people want.

rgwekwe: wow honestly she handled that so well cause woulda been throwing hands. She was so respectful but she put down firm boundaries I love it

Amber. M: I’m glad she stood up for herself and her employee I’m over these kinds of people getting away with their behaviour and treating people like crap

Okkk: Honestly tho, I would want to know if someone other than the hair dresser I specifically booked with will be working on my hair. The video lacks context, and al I’m seeing is the owner telling the client that her assistant will be taking over WHILE already applying colour to the hair. She didn’t even say one racist thing. The owner was unprofessional and entitled af “I’m the boss here”. Pay attention to how the owner snapped so fast than started to gaslight the client. The lady was wrong for raising her hand at the owner, but If the client doesn’t feel comfortable with an assistant working on their hair than it should be respected as a patron.

k p: The way she says "Robin" gives me life.

Christy: It was robin that wanted to leave the scene first and it was robin that wanted to hit the hair stylist

WelfareChrist: She handled that flawlessly.

Tammie Shaw: Wow! The hairstylist handled that so well. True professional.

Mina Yano: Love all this and just wanna give the trainee/employee a hug after dealing with that . So glad she has a boss with a spine and her employee's interests in mind

P.P: She handled that quite well considering what just happened. You did the right thing denying her service, no one needs to put up with that behaviour.

joshwombleVideos: For anyone who didn't quite catch how it all started: Sharon: ...she's gonna do it exactly like I do it Robin: *groannnnn* Sharon: Robin you need to be more trusting Robin: NO Sharon: But it's me I would never do anything to make you uncomfortable Robin: I know I...just want you to do it Sharon: Well- Robin: You're supposed to do what the customer am I right Sharon: Oh, na-ah not in this room, I'm the boss here Robin. Robin: I'm not paying to her I'm paying to you. Sharon: Nope but I pay her, so she does what I say. Robin: Oh...c'mon Sharon, you want me to leave? Sharon: You wanna leave?! Robin: I will if you don't do my hair. Sharon: You have half your color on and you wanna talk to me like that?! Robin: Yeah! Sharon: Robin! Robin: Sharon!

SickOfThisBS: Here's the moral of the story kids... We all have pressure and stress in life, its how you handle it that separates the kind hearted from the evil minded. Life is 10% what happens to you and 90% how you handle it.

꧁ tater.thot.88 ꧂: Just because you have a "lot of stress" in your life does NOT give you an excuse to be a shitty human being. You just to be nice to people who treat you well. You never know what happens to a person when you're not around them. Fake smiles ate easy to put on. Just because someone doesn't seem upset doesn't mean they aren't. Just be nice. It's that easy.

Matt Harden: She’s like one of those sweet asf and down to earth teachers that you always liked. And then one day someone wants to show out in class and they send them to the office but they’re like “I’ll don’t want this but you did this to yourself, see you tomorrow though”.

Havel The Deadinside: "I'm having a lot of stress" so am I Robin, so am I... But I don't make racist remarks to a Mexican lady and had the intention of assaulting the person who is doing my hair

yedasrite: to yall who love her but dont know why..ima just say this: AUTHORITY is a gift! not a weapon!!

Vinny133: Robin and Sharon basically said “Let’s trade ages for the next and last 3 minutes…” Sharon literally becomes Robin’s mom real quick

Anna: Honestly makes me wonder if this Robin has dementia or something, the beginning stages can exhibit aggression which is out of character and surprises everyone including the individual.

Fuzzy Friends Rescue Volunteer: Was this about "I'm paying you, the highly trained usual stylist and I don't want a TRAINEE doing my hair" or was this about "I don't want a stylist who isn't white?" I can't understand the words.

Grand_Owl: I never get tired of watching this video. That is the right way to deal with a Karen.

Kelsey Femi: She’s got great self control. If someone raised their hand at me like that I will start swinging back…

samcar1samcar1: Way to set boundaries ❤️❤️❤️

SUEDUCE: Robyn took things too far words to actual physical altercation, hairstylist did the right thing! Nobody deserves to get attacked shameful.

Kayla: lmaooo goes to hit her and then acts like the victim

Jessica Madera: Let me just say WOW! Those ladies are absolutely amazing!

Andy Nougat: The stylist is a fucking saint. Compassionate to fault. She handled this situation so well.

Ryan Laustsen: I like how the stylist handed it calmly and tried explaining to the customer Robin about the situation. But Robin should really think before she almost hits someone that she is not going to get her way. I like how the stylist stood up for her assistant

First World Problems: She thought she could demand you around just because you’re offering a service and she’s paying. Chuck her out

Acen: she handled that so elegantly

Monica Adams: Their relationship can be summed up at 0:17 when Robin laughs when Sharon says she is the boss there and at 1:17 when she laughs at Sharon after she says she's running a business. No respect for people in service positions whatsoever.

cowgirl8688: I’m here cause of Trixie Mattel talking about it on TikTok i has to see it for myself

Emily Mc: I hope she never took Robin back as a client. We ALL have stress (like Sharon said) but we don’t all go around almost hitting people. This woman is a problem customer. You can tell. Ban her.

TheOnionQueen: The hair dresser didn’t raise her voice. Didn’t threaten her. She was reasonable and honest. What a queen!

A.M.: The fact that many hairstylists did not wanna do her hair goes to show how awful she really is; it shows that she has gotten away with abusing those previous hairstylists. Finally, someone stood up to her and that's for every servers/hairstylists that she abused without consequence. Point is someone should definitely stand up to these awful people to break the cycle.

Simon Wolfendale: Sharon Spellman could fit into a Woody Allen film with a performance like this. Tremendous.

The Animal Boy: C YA! Entitled. These people think they can do whatever they want because they’re the customer. Nope! You refuse to treat those that wait on and service you with respect, you can leave and go somewhere else with your “stress” that is your excuse. Toddlers know not to hit or treat people with disrespect. No excuse. I’ve always said “you can tell a LOT about a person with how they treat waitstaff, cashiers, and those providing services for them.”

Callum Fletcher: Omg she was so amazing and professional She deserves to be smacked for that

Alexander Morales: When she said:”that was a lot Robin” I felt that

Christian H: Robin was way out of line but I'm curious if they had established beforehand that the assistant would be trained / supervised during the appointment. Always good to know up front if somebody is going to respect the boundaries you set. If Robin knew beforehand and still acted like this I'd completely understand if she was banned from the business. Edit: nevermind, I saw the breakdown / background video explanation. If that's all true then Robin can kick dirt, lol.

Ale M: There was a reason other salons didn’t want to do her hair

Linda S Green: I agree with Robin. If I am paying you for my hair. Then I want you to do my hair. She should have told Robin not to come back at her last appointment. The owner set Robin up. She knew her character from her pass!

ḲITTỴ: The girl was so respectful and this Karen deserve that ! I have a lot going on or I'm on stress is a stupid excuse !

Clint Burford: Dude, if I dont want the student/assistant to cut my hair they arent cutting my hair. What the hell is wrong with that? But you cant hit someone. Keep your hands to yourself.

Daganisoraan: Robin's clearly the kind of woman that pull this shit continuously with strangers and especially men and probably doesn't hesitate to hit men. Her faking to hit the hair stylist is at this point a reflex and so she couldn't control herself when in reality she was the one escalating continuously the situation.

Cody McKenzie: Okay this lady definitely took the name of the business “Simply Insane” a little too literally. *isn’t it ironic, dontcha think*

Technicians 87: The customer was wrong in her approach but I am going to say that I have been in that situation and the person you expected to do your hair has someone else do it and I didn't like it I just wasn't vocal and rude like this lady. Unless there was a clear communication between the stylist and the customer that an assistant was going to be doing hwr hair when the appointment was made I can understand why she was upser but I don't condone how she handled the situation.

Sycosoulreaver: She was just saying if I pay you. I want you to do my hair right? Her behavior is not justified but I am confused why there was any disagreement. I did hear her scoff about her running a business. Which people do not understand in the industry.

davidandclara2: who else is late to the party? Just saw this. Can't believe she was going to try and hit her. Something seriously wrong with that generation and how they behave.

TrailRunDesign: Robin broke the 1 rule of the salon: This is our Happy Place. shame on Robin. And the stylist showed grace, and style. I shudder to think what Robin's hair looks like today.

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